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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chris Pate

Chris Pate

September 26, 2024

5  out of  5
rating by Chris Pate
"I was with another very large insurance company for 20 years. Earlier this year, I left that company because they never took me seriously and I was just another number. Since I've been with Brian and State Farm, the one thing I notice is he cares. He cares about you, your family, and the things that provide shelter and convenience. Brian is a guy you can trust. And I value that immensely."
We responded:
"Thank you for this review, Chris. I do care and, in this industry as well as business in general, it matters when people care about others. Thank you again for your trust in me and your kind words. "
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Bill Smith

June 14, 2024

5  out of  5
rating by Bill Smith
"Brian was - and always is - so very helpful. As my insurance agent, he has just the right guidance and wisdom. He helped me exactly with what I needed to do when rocks fell from a truck and broke my windshield. Brian and his State Farm agency “is there” for us!"
We responded:
"Thank you, Bill! No matter how simple or complex we are here when you need us. That's what matters most to our customers. I appreciate your kind words. "
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Glenda W

April 2, 2024

5  out of  5
rating by Glenda W
"Friendly, answers his own phone most of the time and knowledgeable. I’ve been with State Farm for a long time and Brian is my new auto agent and great."
We responded:
"Hi Glenda, thank you for your kind words. I am always available to my customers and am here to help you make good decisions when it comes to your insurance needs."
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Robin Whitaker

January 31, 2024

5  out of  5
rating by Robin Whitaker
"I have been with Brian for the past 13 years and would NEVER look anywhere else for my insurance needs. He has ALWAYS helped me with all my car insurance and home owners needs. Having three kids that have needed car insurance and renters insurance, along with my own home insurance needs can be stressful. Brian goes above and beyond to get me the best quotes and takes care of everything for me from start to finish. I HIGHLY recommend Brian, State Farm and his son, Shaun for ALL your insurance needs. You will not be disappointed!!"
We responded:
"Thank you so much Robin! Your review message is why I am a State Farm Insurance Agent. "
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Chase Burton

December 13, 2023

5  out of  5
rating by Chase Burton
"I've been insured with State Farm through Brian McCaw for over a decade. Brian has treated me as if he was trying to win my business even after all this time."
We responded:
"Hi Chase, Thank you for your kind words Chase. It means a lot to me to hear this from you. May it never feel any different!"
Profile photo of Erik Roman

Erik Roman

October 29, 2023

5  out of  5
rating by Erik Roman
""Like a good neighbor, State Farm is there" such accuracy to that when working with Shaun! The best agent there is for any and all your insurance needs! From professionalism, proficiency and to the care of his customers, no doubt the right person for business. Wouldn't go anywhere or to anyone else. If you're looking for great customer service and satisfaction in results, this is where you want to go and who to meet. Thank you for all you do Shaun, you are very much appreciated sir!"
We responded:
"Hi Erik, Thank you for taking the time to give us a google review. Our goal is to serve your needs just like you want. Shaun and I appreciate your kind words."
Profile photo of Courtney McCaw

Courtney McCaw

October 26, 2023

5  out of  5
rating by Courtney McCaw
"I love this company! They are always eager to help and answer any questions. Very informational, professional and friendly"
We responded:
"Yes, you are my customer and my daughter!! lol Thank you so much! "
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tom bush

March 4, 2022

5  out of  5
rating by tom bush
"My son on February 28th of this year had to be in Hartford Connecticut in 18 hours (March 1) after driving from El Paso TX, to Charlotte NC on February 28th. His car registration expired on March 1. Then it was discovered his car insurance actually insured an earlier car. JT now had less than 15 hours to report with an 11 to 13 hour drive if there is traffic. Brian McCaw and his son Shaun opened at 9 am, dropped everything to re-write his car insurance, deliver him proof of insurance, and assist him with all documents needed for an immediate renewal of registration and new license tag sticker. Within 15 minutes JT was insured and in his car headed to the dreaded DMV without an appointment, and down to 14 and a half hours until he had to report in Connecticut . Miraculously, because he arrived at the DMV at 9:30 am because of Brian and Shaun's quick work, there was no line. When he left DMV at 9:45 am the line was out the door. Had not Brian and Shaun dropped everything to help my son immediately,he would have missed his report time and date for a new job. They are the absolute best. I have had State Farm for over 40 years. Now I know why. State Farm really is there when you need them."
Profile photo of Samuel Cohen-Tanugi

Samuel Cohen-Tanugi

June 15, 2018

5  out of  5
rating by Samuel Cohen-Tanugi
"Mr McCaw has been extremely helpful from the get go. He answered all my questions by phone or email as they popped up and was accessible. He was also warm and welcoming as I prepared to move to a new city, which was very appreciated. Overall I have no complaints and have enjoyed getting my insurance through this group. I haven't had to file a claim yet, luckily, so can't speak about that front, but in terms of getting setup, I'd highly recommend!"
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Arashi Beats

June 9, 2018

5  out of  5
rating by Arashi Beats
"I was with Progressive and ready to renew my auto policy, but then I spoke with Shaun. He talked to mile about the amount of mileage that I drive daily and made me aware that my risk level for accidents is lower than most because I do not have long commutes on a daily basis. He also told me that I can same money by monitoring my speed. I untimately ended up saving a couple hundred bucks off of my policy by going with State Farm. I received a bunch of really good info that I had never gotten from other insurance companies. I highly recommend them."
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Mike Petrillo

June 8, 2018

5  out of  5
rating by Mike Petrillo
"I had the pleasure of doing business with Shaun Mccaw. He went above and beyond what I expected an agent would do. Shaun was nothing but polite and professional and ended up saving me a lot of money. He appeared highly educated in his field of work and I would highly recommend to anyone."
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K Cos

November 21, 2017

4  out of  5
rating by K Cos
"I've been with this group for over 20 years. I've used them for Auto and home, and they always treated me well."
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Jennifer Collman

June 5, 2017

5  out of  5
rating by Jennifer Collman
"We hold our auto, home and some additional policies with Brian McCaw's office. We couldn't be more happy with the service we have received over the 8 years we have been a client. I highly recommend."